For Forklift Dealers
Quote in minutes. Stock a quarter ahead. Fix it first visit.
Import, quote, stock, service. The multi-brand forklift business runs on four flows and a thousand small facts — mast codes, battery variants, discount floors, inspection dates.
NDA-friendly · reply within one business day
- 5+ brands
A typical multi-brand catalog — five price list formats, five option logics, five ways to spell the same mast. One configurator has to hold them all.
- 3–4 months
From factory order to your yard. Every container is a bet on a market that doesn’t exist yet — placed from data that usually does not deserve the trust.
- The 2nd sale
The truck wins the customer; service and parts keep them — and over the machine’s life, usually out-earn it. The second sale is where dealer software has to be good.
The reality
Three moments that decide a dealer’s quarter.
- Monday
09:40The quote race
SalesA logistics company asks three dealers for a 2-tonne electric with a triplex mast. The first correct offer usually frames the deal. If yours needs a senior salesperson, a catalog binder, and until Thursday — you are negotiating against an offer the customer already likes. Quoting & Configuration →
- Wednesday
14:00The container decision
BuyingThe factory needs the Q4 order now. What mix of models, masts, and batteries? Today that call is made from a sales export and a warehouse list that quietly disagree — with the units already on the water held in one person’s head. Stock Ordering →
- Friday
07:15The dead truck at a key account
ServiceA customer’s warehouse can’t ship without that truck. Whether your technician fixes it in one visit — or orders a part and comes back Tuesday — is the difference between renewing the service contract and meeting your competitor at the site. Field Service & Parts →
Beyond the four systems
Forklift-specific problems worth software.
- 01
Trade-in valuation in the field
Used marketPhotos, hours, and the data plate — against your own resale history and current used listings — produce a defensible trade-in range while the salesperson is still on site. The used truck stops being priced by mood.
- 02
The electric transition, in your numbers
AnalyticsFleets are moving from diesel and LPG to Li-Ion — but at different speeds per segment and region. Your own sales and inquiry data shows the curve early enough to shift container mix before the market makes the decision for you.
- 03
Manufacturer catalogs, readable
TranslationFactory documentation arrives in the factory’s language and layout. AI produces clean local catalog cards and spec sheets in your template — every number traceable to the source page, ready to attach to an offer.
- 04
Statutory inspections as a revenue calendar
ComplianceEvery truck you have ever sold carries recurring inspection obligations (UDT in Poland). A watched calendar turns them from a customer’s legal risk into your scheduled service revenue — proposed as bundled regional routes.
- 05
Rental fleet, allocated by data
RentalShort-term rental is a dealer’s pressure valve — and a quiet money pit when utilization isn’t measured. Fleet allocation, idle-unit flags, and rent-to-sell candidates from the same availability data the sales floor already uses.
What we build for you
The four systems, forklift edition.
- How fast can a salesperson answer a customer?
Quoting & Configuration
Any truck from any of your brands — mast, battery, cab, attachments — priced from the current list, offered in minutes.
- What should be on the water right now?
Stock Ordering
Which electrics go into the next container — net of stock, reservations, and the twenty units already on the water.
- What can we actually sell today?
Warehouse & Availability
Hundreds of units across yards: which 3.5 t triplex with a cab is actually free, answered during the phone call.
- Can the technician fix it on the first visit?
Field Service & Parts
Parts in the van before the drive, manuals that answer at the machine, statutory inspection deadlines watched.
Frequently asked
Questions forklift dealers ask first.
We carry several brands and each sends price lists differently — one collective PDF per series, another per-model exports. Can one system hold that?
Yes — that asymmetry is the core design problem, and it is solvable: each manufacturer's format gets its own ingestion path into one structured catalog. Your salespeople see one configurator; the system remembers which brand thinks in series and which in models.
Our ERP is Comarch and our warehouse is a separate tool. Do you replace them?
No. The ERP stays the commercial system of record; we read from it and write back to it. The warehouse tool is extended or replaced only if the parallel run proves the case. We build around what works and remove only what demonstrably doesn't.
We have one IT person and he is busy. How much of his time does this take?
Days across the whole project, not weeks — mostly access, exports, and review of integration scope during discovery. He is a gatekeeper we work with, not a resource we consume. Everything we ship comes with a runbook his successor could operate.
Do we have to buy all four systems?
No — start with the one that hurts. Most forklift dealers start with quoting (fastest visible win) or warehouse (the substrate everything else reads from). Each system stands alone; they simply get stronger together.
How quickly do we see something real?
Fourteen days: a working prototype on your own price list or your own warehouse export — not mockups. From there, first production use typically lands within a quarter, scoped brand by brand or branch by branch.
Talk to us
Bring one price list and one warehouse export.
Two-week discovery sprint · working prototype on your data · fixed scope after discovery